Terms & Conditions

Welcome to The Touristt! By booking a tour with us, you agree to the following terms and conditions:

  1. Booking and Payment:
  • Bookings can be made through our online platform on Viator, Tripadvisor, or our website www.thetouristt.com.
  • Payment must be made in full at the time of booking. We accept major credit cards and PayPal.
  • All prices are in Canadian dollars and include applicable taxes.
  1. Cancellations and Refunds:
  • Cancellations made more than 24 hours before the tour start time will receive a full refund.
  • Cancellations made within 24 hours of the tour start time are non-refundable.
  • In case of unforeseen circumstances or emergencies, please contact us immediately to discuss options.
  • We reserve the right to cancel any activity/tour due to severe weather conditions or it is not safe to operate.
  1. Tour Itinerary and Logistics:
  • We plan and organize tour itineraries in YOHO National Park, Banff National Park, Jasper National Park, and Waterton Lakes National Park.
  • Transportation, accommodation, meals, and activities are included as specified in the tour description.
  • Our escorted guides will accompany you throughout the tour, providing assistance, information, and ensuring a memorable experience.
  1. Safety and Emergency Procedures:
  • Your safety is our priority. We have safety and emergency procedures in place, and our guides are trained to handle various situations.
  • In case of emergency, dial 911. For fire reporting, dial 310.
  1. Privacy and Data Protection:
  • We respect your privacy and handle your personal data in accordance with government regulations. Please refer to our Privacy Policy for details.
  1. Liability Disclaimer:
  • While we take every precaution to ensure your safety, The Touristt and its affiliates are not liable for any loss, damage, injury, or inconvenience sustained during the tour.
  • Participation in tours is at your own risk. We recommend purchasing travel insurance to cover unforeseen circumstances.

 

  1. Parks Canada Regulations:
  • We respect and follow Parks Canada regulations in all the national parks where we operate.
  1. Governing Law:
  • These terms and conditions are governed by the laws of Alberta, Canada.

Contact Information:

  • For inquiries or assistance, please email us at info@thetouristt.com.

By booking a tour with us, you acknowledge that you have read, understood, and agree to these terms and conditions.